• FinalCode Specifications

    View the full specifications and system requirments for FinalCode

    Learn More

Dedicated Technical Support

FinalCode is easy to use, simple to administer and quick to deploy. We are dedicated to offering our customers and partners with access to timely and helpful information, resources and technical support staff so you can get the most from our file security platform. To obtain more technical details about FinalCode, visit our Frequently Asked Questions section in support portal. FinalCode provides different technical support and professional services options. During the term of the Technical Support Entitlements, FinalCode customers may be entitled to online support, telephone support, as well as updates and new releases. Entitled users are able to submit support requests on FinalCode support portal or telephone. We are here to support you when you need us. When you have question or issue, please go through the following support options.

Security and Availability Advisories

FinalCode follows hosting service provider and secure software development best practices. We notify SaaS customers of service availability on a timely basis. We also notify customers of discovered vulnerabilities found in our products and the recommended steps to mitigate the potential exposure. Licensed users can receive notification by email.

Technical Support Entitlements

The license user can contact support via Depending on support level entitlement, the license user can also refer to their licence delivery note for technical support line.


All users

Organizations with full FinalCode licenses

Standard Support

Advanced Support


Yes *







* We cannot commit on the resolution. Support will be based on best effort.

Ensure File Security with FinalCode